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OCA - Training |
| Systems Implementation, Inc.provides two days of
initial training on the software. All functions of the software are
discussed, as well as how the software can be used in conjunction
with the court’s
already established daily routines. Practice sessions are scheduled
throughout the 2 days training to provide the user with hands-on
experience and some comfort and familiarity with the software before
we leave. We return for an additional ½ day when the first
Audit and Control Report is ready to be printed. This ½ day
session involves answering additional questions, addressing any additional
training needs, and troubleshooting the Audit and Control Report.
Systems Implementation recognizes that the first month is the hardest
in terms of learning; therefore telephone support is always available
and is free for the first 30 days after installation and training.
A printed copy of the Online Court Assistant User’s Manual
is provided at the time of training. A revisable document is provided
should the user wish to modify the manual or make additional notes. |
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